Highfield Newsletter

Highfield Website

In this issue:

Meet the team

Horror of the month



Successful CPD events prompt bigger plans for 2010

Highfield.co.uk and Highfield's Awarding Body for Compliance (HABC) held a series of successful CPD events in October.

Firstly, as part of its commitment to provide trainers and enforcement officers with affordable training, Highfield.co.uk hosted two workshops at its own Highfield Training Academy. Professor Chris Griffith from the University of Wales Institute, Cardiff presented both events, entitled "Microbiology for Non-Microbiologists" and "Controlling Norovirus and E.coli O157" respectively.

“We were very pleased with the support received and the positive comments from those who attended,” said Highfield Chairman Richard Sprenger. “The events were so successful that we are now making plans for a whole week of workshops in May 2010.”

If you have any suggestions for subjects you would like to see included in Highfield.co.uk's CPD events next year, please contact Richard on 0845 226 0350.

Meanwhile, HABC staged their first-ever series of CPD events at venues in London, Wilmslow, Stratford-upon-Avon and Doncaster. The events were attended by delegates from leading corporate organisations in the food industry, plus local authorities and training companies, and featured the following programme:

  • Using Microbiology to Improve Food Safety
    Professor Chris Griffith, University of Wales Institute, Cardiff
  • Food Hygiene Facts & Myths
    Richard Sprenger, Chairman, Highfield
  • Scores on the Doors and Primary Authorities
    Paul Turner, Principal EHO, Kingston-upon-Hull
  • Updating Pest Control
    Mark Kieran, MK Pest Management
  • Controlling the Fourth Hazard
    Helena Blackshaw, Technical Manager, The Co-operative (except London)
    David Reading, Technical Director, The Anaphylaxis Campaign (London only)
  • HABC Developments
    Jason Sprenger, Chief Executive, HABC

"The events were designed to cover subjects that our Centres told us they wanted to see," said HABC's Chief Executive Jason Sprenger. "The response was very positive at all four events, with 95% of attendees rating them as 'Good' or 'Excellent'. But this is just the beginning, as we have great things to come with our next CPD events in Spring 2010."

Approved HABC Centres can exclusively download presentations from this year's events here.


HABC launch First Aid and Licensing qualifications

HABC were the first Awarding Body to offer the new QCF-accredited Level 2 Emergency First Aid qualification, which launched in October. This exciting development is ideal for organisations and trainers who wish to train EFAW without the need to become an HSE Centre, or who would prefer to offer a QCF-accredited qualification alongside their other accredited HABC qualifications, such as food safety, health & safety and Licensing. For more details of HABC’s First Aid qualifications please click here.

HABC QualificationsHABC’s new, accredited Level 2 Award for Personal Licence Holders has been welcomed within the Licensing market, with Centres taking advantage of free registration. The qualification is ideal to use when applying to become a Personal License Holder in the UK or Wales. Many of HABC’s clients – which include large companies such as Marks & Spencer and Little Chef - have provided very positive feedback on the examination questions and the HABC’s swift turnaround time for marking papers and despatching certificates.

Please note the fantastic value of HABC’s L2 PLH qualification – examination papers are just £12 each (excluding VAT) when orders of over 1000 papers are placed. For more details of the L2 PLH qualification and HABC’s amazing price breaks, please click here.


Highfield & HABC in Jamaica

Jamaica HABCRichard and Jason Sprenger were invited to present at the 'Carribbean Food Safety and Security…The Future' conference at the Knutsford Court Hotel in Kingston, Jamaica in July of this year.

“It was a great honour to be asked to speak at such a prestigious event and meet leading participants in the Caribean food safety industry,” said Richard Sprenger, Highfield’s Chairman. "We are looking forward to returning to Jamaica for further events in the new year.”

HABC’s Chief Executive Jason Sprenger presenting at the event.


Highfield & HABC launch First Aid in Dubai

Now HABC’s Level 2 Emergency First Aid at Work qualification has been launched, the decision to take the qualification to the Middle East was an easy one. The L2 EFAW is now provided alongside the Food Safety, Health & Safety and HACCP qualifications offered by a good number of HABC’s Centres in the region.

To mark its successful launch, Highfield recently held a number of ‘Train-the-Trainer sessions’ in Dubai, attended by companies including Johnson Diversey, RMK Training, USG, and The One & Only Royal Mirage, Dubai.

The training was conducted by Highfield’s Managing Director Christian Sprenger. “Highfield and HABC are committed to growing our business in the Middle East,” said Christian, “while ensuring that HABC’s qualifications are relevant and meet the needs of the market.”

Highfield in Dubai

Highfield’s Christian Sprenger (second from left) with delegates
at The One & Only Royal Mirage in Dubai.


Personalised Book Service a big hit with trainers and delegates

Our customers asked us to launch a cost effective customisation service for our products, so we did! You can now personalise your covers for many Highfield publications at no extra cost. Many customers have now moved over to this service, which allows you to add your logo and contact details and select a design that meets your brand requirements.  

Shropshire Training are one of our first customers to take advantage of the service. Their co-branded training materials made their debut at their First Aid at Work course at Oswestry, Shropshire in July, and were an instant hit with their tutors and delegates.

Personalised books“The corporate style and design of the new First Aid books have been a real asset to the learning experience of our delegates,” said Shropshire Training’s Jake Maddox. “The books’ image promoted a professional and business feel to the programme,” agreed course delegate Naomi Stocker. “As soon as I saw the co-branded book I thought ‘wow, that’s nice!’”

For more on Highfield’s Personalised Book Service, click here.

Naomi Stocker (left), tutor Glenn Evans (centre) and a fellow delegate
show off Shropshire Training’s co-branded First Aid books.


Highfield opens doors to Security market

By the middle of 2010, Highfield will have a full suite of products ideal for use in the Security market, including books and PowerPoints™ for Door Supervisors, Security Guarding and CCTV training. HABC will also be looking at various qualifications that they are keen to offer and have employed one of the UK's leading Security experts, Andy Walker, as their new Director of Security and Licensing.

Andy has over 18 years’ experience in the assessing, training, registering and managing of security operatives. Last year he was presented with the Best Practice in Door Supervision award at the Security Excellence Awards, as recognition for his services to the sector.


Highfield’s new Distribution Centre

DCAs a result of significant growth, Highfield has recently purchased a new, larger Distribution Centre.

“We are very excited about our new ‘DC’,” said Highfield’s Customer Services Director Jayne Sprenger. “It has a capacity of over 11,000 square feet, it’s located in one of our region’s prime business areas and is in easy reach of the nearby M18 motorway. These new premises will not only give us a substantial amount of extra storage and packing space, but will also provide more office space to accommodate additional staff. All of this will help Highfield to continue to build on its outstanding reputation for customer service.”

The new premises (pictured) will be managed by Rita May-Nicholson, who has been employed by Highfield for over 10 years.


Meet the Team

To mark her 10 years’ distinguished service, this month’s “Meet the Team” section features Highfield’s Accounts Assistant Barbara Beighton. Click here for the full story.


Feature: Foster Refrigerator

Every year, the Food Standards Agency invests millions of pounds in training programmes to improve food safety in commercial establishments and reduce cases of food poisoning and other food-related illnesses. With countrywide HACCP and SFBB programmes, the FSA have made a huge commitment to training, with companies like Highfield providing high quality training and training materials to thousands of UK businesses.

However, effective training is only one half of the food safety equation. Equipment is the other - and this is often overlooked or ignored. While legislation such as HACCP ensures all kitchen processes are completed safely and efficiently, most of these processes require specific tools to do the job. While comprehensive training is readily available, a supplier for these vital kitchen tools is not, with caterers given no advice or guidance. To help caterers source these critical pieces of equipment, Foster Refrigerator have stepped in.

Foster have always made a bold commitment to Food Safety by manufacturing top quality commercial refrigeration to give customers complete confidence to chill and store food safely. To further extend their commitment, Foster has remarketed their range of ancillary equipment, which has been carefully sourced to compliment their existing products. This range of essential kitchen items provide caterers with all the tools they need to safely cook, chill, store and serve food. The ‘Foster Essentials’ range of top quality products at competitive prices are available from stock for next-day delivery, covering temperature monitoring equipment, food storage containers, cleaning products, cold room safety equipment and much more. These key items help caterers comply with food safety and HACCP legislation, providing solutions for issues such as temperature monitoring, food service, storage and transportation, and cross-contamination risk reduction.

Foster Refrigerator has been manufacturing commercial refrigeration products for over 40 years, and is firmly established as the UK market leader in their field. Considered by many to be the best available, Foster products form an integral part of thousands of commercial kitchens in the UK and Europe and as far afield as India, Hong Kong and the Middle East.

For more details visit www.fosterrefrigerator.co.uk

We welcome feedback! If you have any comments regarding this newsletter or any of its contents,
please contact jfell@highfield.co.uk