Apprenticeship Standard (Level 2) Retailer Apprenti-kit
Level 2 (Foundation)

The Level 2 Retailer Standard is designed for employees who assist customers when they purchase products or services. These roles can be in a variety of establishments including large high street stores, supermarkets and small shops, or specialist retailers such as funeral directors and garden centres. It can also include working in remote environments, e.g. telephone, online and mail order retailers.

This Apprenti-kit has been designed to support apprentices taking this standard. 


All prices are per unit and are exclusive of VAT and shipping.

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Product overview

This Apprenti-kit has been written to support the required knowledge, skills and behaviours of the Level 2 Retailer Standard. It covers wide-ranging sector-based activities to support and enhance learners' understanding and achievement.

Included in the Apprenti-kit is a welcome booklet designed to give the learner, employer and tutor an understanding of the new apprenticeship standards, advising them on what is required from each of them throughout the apprenticeship journey.

The following topics are covered within the kit:

  • customer
  • business
  • financial
  • marketing
  • communications
  • sales and promotion
  • product and service
  • brand reputation
  • merchandising
  • stock
  • technical
  • team
  • performance
  • legal and governance
  • diversity
  • environment

This Apprenti-kit is also available as an e-kit. For more information on how you can purchase this kit, call us on 01302 363277 and speak to a member of the Account Management team, who will be happy to help. You can also get in touch by emailing

Please note: you will receive your Apprenti-kit(s) within 5 working days of your order being placed.

Product details

There are two versions of this Apprenti-kit available the standard kit which contains the following:

  • Welcome booklet
  • Text and workbooks for modules each module
  • Skills and behaviours activity pack
  • A guide to command verbs
  • End-point assessment support brochure

The Apprenti-kit PLUS which enhances the apprentices experience further and provides additional on-programme support made up of:

  • Health & wellbeing book
  • Safeguarding booklet
  • A choice of 5 e-learning short courses*

*Please note – if you are ordering the Apprenti-kit PLUS you will be contacted by our sales team after you have completed the checkout process, so they can confirm your 5 chosen e-learning modules.

Please choose 5 from the following:

  • Communication
  • Equality & Diversity
  • GDPR
  • Introduction to Fraud and Fraud Prevention
  • Introduction to the Bribery Act
  • Managing Conflict
  • Self-Awareness & Personal Development
  • Team Working