The Level 5 Operations-Departmental Standard is designed for learners who manage teams and/or projects and are responsible for the achievement of operational or departmental goals and objectives as part of the delivery of an organisation’s strategy. These roles can be in the private, public or third sector and in all sizes of organisations. Roles may include operations manager, regional manager, divisional manager, department manager and specialist managers. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
This Apprenti-kit has been designed to support apprentices taking this standard.
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