Highfield - Training and Training Materials

The UK and Middle East’s leading supplier of compliance, work-based learning and apprenticeship training materials.

Contact: 0845 2260350 / 01302 363277

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Apprenticeship Standard Level 2 Hospitality Team Member

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Apprenticeships - New Standards

The Level 2 Hospitality Team Member Standard is designed for those working in a range of environments, for example, bars, restaurants, cafés, conference centres, banqueting venues and hotels.

This Apprenti-kit has been written to support the required knowledge, skills and behaviours of the level 2 standard for a hospitality team member. It covers wide-ranging sector-based activities to support and enhance learners' understanding and achievement.

Included in the Apprenti-kit is a welcome booklet designed to give the learner, employer and tutor an understanding of the new apprenticeship standards, advising them on what is required from each of them throughout the apprenticeship journey.

There are two versions of this Apprenti-kit available the standard kit which contains the following:

  • Welcome booklet
  • Textbook and workbooks for modules each module
  • Skills and behaviours activity pack
  • A guide to command verbs
  • End-point assessment support brochure

The Apprenti-kit PLUS which enhances the apprentices experience further and provides additional on-programme support made up of:

  • Health & wellbeing book
  • Safeguarding book
  • A choice of 5 e-learning short courses* 

*Please note – if you are ordering the Apprenti-kit PLUS you should insert your 5 chosen modules in the special instruction box before completing the checkout process.
Please choose 5 from the following – Communication, Equality & Diversity, GDPR, Introduction to Fraud and Fraud Prevention, Introduction to the Bribery Act, Managing Conflict, Self-Awareness & Personal Development, Team Working.

The following topics are covered within the kit:

  • introduction to the hospitality industry
  • customer
  • business
  • people
  • first line supervision/team leading

This Apprenti-kit is also available as an e-kit (please note that e-kits are subject to VAT). For more information on how you can purchase this kit, call us on 0845 226 0350/01302 363277 and speak to a member of the Account Management team, who will be happy to help. You can also get in touch by emailing sales@highfield.co.uk.

Please note: you will receive your Apprenti-kit(s) within 5 working days of your order being placed.

Pricing

£
Level 2 Hospitality Team Member Apprenti-kit £40.00
Food and Beverage Pathway £40.00
Alcoholic Beverage Pathway (Wine) £40.00
Alcoholic Beverage Pathway (Beer) £40.00
Alcoholic Beverage Pathway (Cocktail) £40.00
Barista Pathway £40.00
Food Production Pathway £40.00
Concierge and Quest Services £40.00
Housekeeping Pathway £40.00
Reception Pathway £40.00
Reservations Pathway £40.00
Concierge and Events Pathway £40.00
Level 2 Hospitality Team Member Apprenti-kit PLUS £60.00

Please note: All prices are per pack and are exclusive of shipping.

Highfield’s Apprenti-kits support learners through a number of different delivery models whether it’s direct delivery, distance learning or a blended delivery model.

It should be used to support the
Level 2 Hospitality Team Member Standard.

Plus, if you use e-portfolio, this Apprenti-kit is available as an e-kit (please note that e-kits are subject to VAT).

For more information, call us on 0845 226 0350/01302 363277 to speak to a member of the Account Management team who will be happy to help.