Highfield - Training and Training Materials

The UK and Middle East’s leading supplier of compliance, work-based learning and apprenticeship training materials.

Contact: 0845 2260350 / 01302 363277

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If you would like to speak directly with a Highfield representative please call 0845 2260350.

Available Formats

Apprenticeship Standard Level 3 Hospitality Supervisor

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Apprenticeships - New Standards

The Level 3 Hospitality Supervisor Standard is designed for those working in a range of businesses, including bars, restaurants, cafés, conference centres, banqueting venues and hotels. It is for those who provide vital support to management teams and who independently supervise hospitality services and run shifts, typically working under pressure, delivering fantastic customer service and motivating team members.

This Apprenti-kit has been written to support the required knowledge, skills and behaviours of the Level 3 Hospitality Supervisor Standard. It covers wide-ranging sector-based activities to support and enhance learners' understanding and achievement.

The Apprenti-kit includes both a textbook and a workbook for each of the four mandatory modules.

Included in the Apprenti-kit is a welcome book designed to give the learner, employer and tutor an understanding of the new apprenticeship standards, advising them on what is required from each of them throughout the apprenticeship journey.

There are two versions of this Apprenti-kit available the standard kit which contains the following:

  •  Welcome booklet
  • Textbook and workbooks for modules each module
  • A guide to command verbs
  • End-point assessment support brochure

The Apprenti-kit PLUS which enhances the apprentices experience further and provides additional on-programme support made up of:

  • Health & wellbeing book
  • Safeguarding booklet
  • A choice of 5 e-learning short courses

*Please note – if you are ordering the Apprenti-kit PLUS you should insert your 5 chosen modules in the special instruction box before completing the checkout process.
Please choose 5 from the following – Communication, Equality & Diversity, GDPR, Introduction to Fraud and Fraud Prevention, Introduction to the Bribery Act, Managing Conflict, Self-Awareness & Personal Development, Team Working..

The following modules are included within the kit:

  • business
  • people
  • customers
  • leadership


Food and Beverage Supervisor Pathway £40.00
Bar Supervisor Pathway £40.00
Housekeeping Supervisor Pathway £40.00
Concierge Supervisor Pathway £40.00
Front Office Supervisor £40.00
Event Supervisor Pathway £40.00
Hospitality Outlet Supervisor Pathway £40.00
Apprenti-Kit PLUS Food and Beverage Supervisor £60.00
Apprenti-Kit PLUS Bar Supervisor Pathway £60.00
Apprenti-Kit PLUS Housekeeping Supervisor Pathway £60.00
Apprenti-Kit PLUS Concierge Supervisor Pathway £60.00
Apprenti-Kit PLUS Front Office Supervisor Pathway £60.00
Apprenti-Kit PLUS Event Supervisor Pathway £60.00
Apprenti-Kit PLUS Hospitality Outlet Supervisor Pathway £60.00

Please note: All prices are per pack and are exclusive of shipping.

Highfield’s Apprenti-kits support learners through a number of different delivery models whether it’s direct delivery, distance learning or a blended delivery model.

It should be used to support the
Level 3 Hospitality Supervisor

Plus, if you use e-portfolio, this Apprenti-kit is available as an e-kit (please note that e-kits are subject to VAT).

For more information, call us on 0845 226 0350/01302 363277 to speak to a member of the Account Management team who will be happy to help.