Do your staff know how to effectively resolve a conflict situation? Are they equipped with the skills to de-escalate an emotive situation and feel empowered to make the right choice?
This training presentation can be used by trainers and employers delivering a level 2 award in conflict management training course, or to provide relevant knowledge and skills in internal conflict management training sessions.
This product is provided as a digital download and upon purchase we will contact you regarding download instructions. You will receive your digital copy within one working day of your purchase being made.
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