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Working as a Door Supervisor Course Book
Level 2 (Foundation)

This book has been specifically written to support learners taking the Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry (RQF)

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Product overview

This course book is divided into 3 modules:

  • Module 1 - Working within the private security industry
  • Module 2 - Working as a door supervisor
  • Module 3 - Conflict management within the private security industry

This publication is a must for organisations and trainers looking for professional, easy-to-understand, cost-effective materials.

After each section you will have the opportunity to test delegate knowledge with an activity.

The topics this book covers include:

Module 1

  • The Private Security Industry
  • Legislation
  • Health and safety
  • Fire procedures
  • Emergencies
  • Communication skills and customer service

Module 2

  • The role of a door supervisor
  • Civil and criminal laws
  • Arrest
  • Working on a licensed premises
  • Searching
  • Drugs
  • Emergency procedures
  • Recording incidents and crime scene preservation

Module 3

  • The principles of conflict management
  • Recognising, assessing and reducing risk
  • Communicating and de-escalation in emotive situations
  • Problem solving strategies
  • Good practice following conflict 
Product details
  • Title: Working as a Door Supervisor Course Book
  • Author: Andy Walker
  • Pages: 120
  • ISBN: 978-1-912633-23-4
  • Illustrations: Full-colour illustrations & photos
  • Format: A4, firmback, gloss finish 
  • Published: September 2018, 6th Edition
Product updates
FileSize
PDF icon October 2018252.34 KB