SKU:
DSHBK
Working as a Door Supervisor Course Book
Level 2 (Foundation)

This book has been specifically written to support learners taking the Highfield Level 2 Award for Door Supervisor within the Private Security Industry (RQF)

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2 - 9£9.35
10 - 49£7.25
50+£6.20

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Product overview

This course book is divided into 3 modules:

  • Module 1 - Principles of working in the private security industry
  • Module 2 - Principles of working as a door supervisor in the private security industry
  • Module 3 - Application of conflict management in the private security industry

This publication is a must for organisations and trainers looking for professional, easy-to-understand, cost-effective materials.

After each section you will have the opportunity to test delegate knowledge with an activity.

The topics this book covers include:

Module 1

  • The main characteristics and purposes of the private security industry
  • Awareness of the law in the private security industry
  • Arrest procedures relevant to security operatives
  • The importance of safe working practices
  • Fire procedures in the workplace
  • Emergencies and the importance of emergency procedures
  • How to communicate effectively as a security operative
  • Record-keeping relevant to the role of the security operative
  • Terror threats and the role of the security operative in the event of a threat
  • Keeping vulnerable people safe 
  • Good practice for post incident management

Module 2

  • Crimes relevant to door supervision
  • Conducting effective search procedures
  • Drug-misuse legislation, issues and procedures relevant to the role of a door supervisor
  • Preservation of evidence relevant to the role of a door supervisor
  • Licensing laws relevant to the role of a door supervisor
  • Queue management and venue capacity responsibilities relevant to a door supervisor

Module 3

  • The principles of conflict management to the role
  • Recognising, assessing and reducing risks in conflict situations
  • Problem-solving techniques
  • Communication to de-escalate conflict
Product details
  • Title: Working as a Door Supervisor Course Book
  • Author: Andy Walker and Sharon Porter
  • Pages: 152
  • ISBN: 978-1-912633-76-0 
  • Illustrations: Full-colour illustrations & photos
  • Format: A4, firmback, gloss finish 
  • Published: August 2021, 8th Edition
Product updates
FileSize
PDF icon Product Update - 8th Edition July 2021239.02 KB